FAQs Archive -

Why isn’t a product available in all seasons?

This is due to natural variances in harvest and production times. Because farming depends on the weather and doesn’t always go as planned, producers might[…]

Why can’t I see what is available on the marketplace?

Our storefront is turned on only during customer ordering days. This is so we can confirm products listed are actually available for sale.Home Delivery Customers[…]

Is the produce organic?

Our producers take pride in using organic, regenerative, and biodynamic farming methods to deliver the highest quality products to MendoLake Food Hub customers, and often[…]

Why is the food more expensive than the grocery stores?

Food hub prices are set directly by farms and reflect living wage prices. MendoLake Food Hub adds a minimal markup to cover cost-of-living wages for[…]

How do I apply to be a producer for MendoLake Food Hub?

Please visit the New Producer Application section of our website.

Is there a minimum order?

At this time there are no order minimums.

What happens if one of my items is out of stock?

Our sales team will notify you as soon as possible if an item is out of stock. You will not be charged for an out[…]

How long does it take before my order is delivered?

For Home Delivery Customers: Tuesday delivery for Ukiah, Redwood Valley, Willits, Lake County, Hopland, North Coast (Mendocino to Fort Bragg) Wednesday delivery for Anderson Valley[…]