707-467-3238

FAQ

Who can sign up for a buyer account?

We work with all kinds of wholesale buyers: grocery stores, restaurants, school districts, caterers, and buyer’s clubs.

 

 

Do you sell to the general public?

In response to an outpouring of consumer need and interest as a result of the countywide shelter-in-place order, the Food Hub is now selling directly to buyer’s clubs and limited home deliveries. 

Beginning Sunday, March 22nd 2020, the MendoLake Food Hub is proud to launch a direct sales & home delivery program for families in Mendocino & Lake Counties. In this pilot phase of the program we are easily able to deliver to customer in the City of Ukiah ($35 order minimum), the greater Ukiah valley and the City of Willits ($65 order minimum).  

We have limited capability to deliver outside the Ukiah valley and the City of Willits. Please contact us to discuss possible delivery locations and order minimums. It’s an honor to bring our community the freshest, local produce! 

Create your free account today to shop on the Food Hub! (Click this link to get started)

How does ordering work?

The online store is open for sales twice a week:

  • Sunday 7:00 am – Monday 7:00 am for Tuesday delivery
  • Wednesday 7:00 am – Thursday 7:00 am for Friday delivery

Note: the full selection of products isn’t generally listed until 7:00 am when the store opens. 

How do I setup an account?

To setup an account, please fill out the Registration Form and we will contact you within 24 – 48 hours. Our staff is currently working remotely, we appreciate your patience.

Help / Contact Us

The Food Hub team is here to support you as we work to increase the availability of local produce in our community. If you have any questions, here’s how to get in touch with us:

  • Email: orders@mendolakefoodhub.com
  • Call: (707) 467-3238. Our staff is currently working remotely, please allow 24-48 hrs to return your call.

Our hours are:

Sunday | 8am to 4:30pm
Monday – Friday | 8am to 4:30pm
Saturday | CLOSED

If you contact us outside these hours, we will do our best to get back to you within the next business day.

*Food Hub staff is not expected to answer calls made to their personal cell phones.